Get in Contact

For general inquiries related to COVID-19, including self-isolation questions:

811 HealthLine

811 is a confidential and free telephone line staffed by experienced Registered Nurses.

  • Press 8-1-1 on a Newfoundland and Labrador cell phone or landline

Visit the 811 HealthLine website for more information

  • Out of Province cell phones will not connect to 811. Please use a landline.
  • If you use “Voice over Internet Protocol (VoIP)” or web-enabled telephone services like Canada VRS, Skype or Google Talk, 811 may not connect. Instead, call 1-888-709-2929 to reach the HealthLine.

Text and Video Relay Service (VRS) lines are available for individuals who may be hard-of hearing, identify as having communication disability, or are Deaf:

  • Contact the VRS number: 1-888-834-1252
  • For texting, download the 811 NL HealthLine app in the Apple and Google Play app stores

Download on the App Store Get it on Google Play

911

In a medical emergency, always call 911 or visit the nearest emergency department.

Mental Health Services

Provincial Lifewise Warm Line

  • 1-855-753-2560

Mental Health Crisis Line

  • 811

Mental Health Crisis Text Line

  • Adults: Text ‘WELLNESS’ to 741741
  • Youth: Text ‘HOME’ to 686868

SeniorsNL Toll-Free Number

  • 1-800-563-5599

Provincial Opioid Toll-Free Line

  • 1-844-752-3588

Workplace Assistance

If you have questions about cleaning and disinfecting your business or workplace following a report of possible infection among your employees, please contact an Environmental Health Officer through these regional Government Service Centre phone numbers:

Mount Pearl

  • (709) 729-3699

Gander

  • (709) 256-1420

Corner Brook

  • (709) 637-2204