2004
Health and Community Services

As the Director of the Pharmaceutical Services Division in Health and Community Services, Colleen
Janes’ involvement and efforts are respected by her peers, locally and nationally. She is a driving force in identifying new and innovative ways to improve service delivery to clients. She consistently seeks the advice and input of front-line employees and merges it with the latest pharmaceutical knowledge and technological expertise to achieve exceptional outcomes.

From day-to-day activities to participation in numerous committees, projects and working groups, Colleen continuously creates a positive atmosphere while working at levels of high demand and expertise. She uses a multitude of technological means to improve the efficiency of handling the workload and has been instrumental in preparing the documentation to assist government in its review of a real-time, on-line prescription drug adjudication system.

Colleen has been diligent in ensuring that drug approvals meet departmental policy and that policy is rooted in evidence. Her leadership has garnered respect for Colleen within her own division, across divisions with the Medical Services Branch, across branches within the department, and nationally.

She has applied the art of her profession to translate the evidence provided at the Atlantic and national levels to provincial policy that has the maximum benefit for those affected by the provincial prescription drug program.

As a leader, Colleen manages and inspires her team, to reach higher and higher for her, for themselves, and for the division overall. She has been labeled a visionary, a person who warrants respect and an individual who cultivates a respectful working environment. The citizens of Newfoundland and Labrador are the benefactors of Colleen’s vision and leadership. She is an exceptional manager, a genuine person and epitomizes the qualities for which the Public Service Award of Excellence was established.