What is The Korn Ferry Hay Group Guide Chart-Profile Method (Hay Method)?

The Government of Newfoundland and Labrador originally introduced the Hay Method in 1987.  Since that time, it has been applied to eligible positions in core government departments and select agencies, boards and commissions. The Hay Method was updated in 2023.

The Hay Method is a pay equity compliant and gender-neutral evaluation system that assesses a job based on skill (know-how), effort (problem solving), responsibility (accountability) and working conditions.

  • Know-How considers the depth and breadth of knowledge and skill needed to do the job.
  • Problem Solving considers the nature and complexity of the problems, issues and challenges that the job may face.
  • Accountability considers the output of the job, the degree of freedom to act and the impact and magnitude of decisions.
  • Working Conditions considers the intensity, duration and frequency of physical effort, physical environment, sensory attention and mental stress.

How to submit a job for review:

Requests for a job evaluation review may be submitted by the incumbent(s) or the Employer. A complete Job Evaluation Request Package must be submitted, which consists of a Position Description and a current/approved organizational chart. If you require assistance gathering the necessary information, please consult with your Human Resources representative.

For core Government departments, requests for job evaluation must be submitted via a Treasury Board submission. All other requests can be submitted by email to jobevaluation@gov.nl.ca.

Submitting the required information for evaluation is important to ensure a thorough review is conducted.  Failure to submit this information will result in the request being returned as incomplete. If an incumbent has questions regarding the results of a job evaluation review, they should discuss those concerns with their supervisor or Human Resources representative who can provide additional explanation and/or information on the job evaluation process.

Classification Appeal Process:

If an eligible incumbent disagrees with the result of their job evaluation review, they may submit an appeal through the Management Classification Appeal Board (MCAB). Please note new positions and Employer initiated reviews are not eligible for appeal.

For questions or additional information regarding the appeals process, please visit the Public Service Commission’s webpage here.

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