Evaluation and Accountability Division collaborates with departments and entities to support evaluations for initiatives, programs, policies, and processes, operating in an internal consultant capacity. Systematic evaluations and informed analysis of data, allow evidence-based decisions that enhance the efficiency and effectiveness of public policies and services.

Continuous Improvement

Continuous improvement reduces steps in a process to improve and streamline services and for government programs and supports. These improvements can happen over time or all at once. A culture of continuous improvement encourages employees to share their ideas for improvement.