Public Advisory: Updates on Services Provided Through Service NL

  • Service NL

June 5, 2020

Service NL is resuming some services that have not been available to the public due to the COVID-19 pandemic. These will resume using a phased-in approach to a number of in-person services, beginning June 10, 2020.

Phase one focuses on opening eleven full-time Government Service Centres (GSCs) for written testing and practical driver exams as well as photo capture for new licences and ID cards. These services will be available by appointment only. Each office location has been assessed and measures have been implemented to ensure the safety of staff and the general public, including physical distancing.

Individuals who had an appointment cancelled due to COVID-19 closures will be given priority. Appointments can be made by calling 1-877-636-6867 on June 10, 2020.  Appointments will also be available for clients with urgent requests or extenuating circumstances related to other services by calling the number noted above and requesting to speak with the Registrar’s office.

Members of the public can also call the numbers below to seek assistance from these local offices for other service inquiries.

Location Number
Mt Pearl Main MRD Office 1-833-796-0610
Mt Pearl Main GSC Office 709-729-3699
Medicals Driver Records 709-729-0345
National Safety Code 709-729-0359
Harbour Grace 709-945-3120
Clarenville 709-466-4060
Marystown 709-279-0837
Gander 709-256-1420
Grand Falls Windsor 709-292-4210
Stephenville 709-643-8650
Corner Brook 709-637-2556
St. Anthony 709-454-8833
Happy Valley Goose Bay 709-896-5428
Labrador City 709-944-5282

Residents are encouraged to continue to use government’s online services for Motor Registration Division transactions such as address changes, drivers’ licence renewals, vehicle renewals and Notice of Sale at MyGovNL.ca. Electrical permits and electrical contractor renewals are also available online. Those services not available on-line are still available via e-mail at mrd@gov.nl.ca, by phone and through drop boxes established at your local offices.

Residential tenancy hearings by Consumer Affairs Division will be expanded to include all disputes. Residential tenancy dispute applications can be submitted by postal mail or email at landlordtenant@gov.nl.ca. The Residential Tenancy staff will call applicants to schedule hearings. For any questions on the process call 1-877-829-2608 or email at landlordtenant@gov.nl.ca.

Resumption of processing of Lottery Licence applications will occur where proposed lotteries adhere to appropriate public health measures. For details call 1-877-968-2600 or email appsconsumeraffairs@gov.nl.ca.

Capacity at the public registry will be increased from six to nine persons. This access remains by appointment only for title searchers, lawyers, and surveyors. The general public can also book appointments for urgent search requests.  Call 729-3317 or email snlregistryofdeeds@gov.nl.ca to book an appointment. Online access to CADO is also available.

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Media contact
Krista Dalton
Service NL
709-729-4748, 685-6492
kristadalton@gov.nl.ca

Avis public : Mises à jour sur les services offerts par Service T.-N.-L.

2020 06 05 1:05 pm