The Information and Privacy Commissioner, Michael Harvey, has released his Report A-2023-041 under authority of the Access to Information and Protection of Privacy Act, 2015. A summary of the Report is included below.
To view the Report in its entirety, please go to www.oipc.nl.ca/reports/commissioner.
| Report: | A-2023-041 |
| Report Date: | October 10, 2023 |
| Public Body: | Newfoundland and Labrador Health Services |
| Summary: | The Complainant requested that Newfoundland and Labrador Health Services (NLHS) provide copies of Operational Standards Compliance Reports for a named privately-run personal care home and for Pleasant View Towers, which is operated by NLHS. The Complainant was provided the Operational Standards Compliance Reports for the privately-run personal care home but NLHS stated that such reports do not exist for Pleasant View Towers or other publicly-run personal care homes, in general. The Complainant asserted that the reports do exist for Pleasant View Towers and alleged that NLHS was withholding or had not properly searched for the records. A review by this Office into the private and public personal care home system confirmed that Operational Standards Compliance Reports do not exist in the public system. This Office further confirmed that there is not a report akin to a Compliance Report under the publicly-run personal care home system, which addresses quality assurance in a different manner than private personal care homes. |
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Sean Murray
Director of Research & Quality Assurance
709-729-6309
2023 10 11
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