The Department of Health and Community Services is taking steps to minimize the impact of the postal disruption on health care services.

Applications or forms sent by regular mail will not be received until the postal disruption ends, potentially delaying processing. Residents are encouraged to use alternative submission methods.

Medical Care Plan (MCP) Applications, Renewals and Replacements
New MCP applications can be submitted via e-mail, fax or drop-off at a 24-hour mail slot at an MCP office. MCP cards for first-time applicants will be sent to individuals by courier.

Beneficiaries with expired or expiring MCP cards can renew by e-mail, fax or drop-off at an MCP office. MCP cards may also be renewed online for people with a registered account with MyGovNL.

To replace a lost card or update information, such as a name change, the MCP Card Replacement/Information Update Form can be submitted by e-mail, fax or dropped off at an MCP office.

MCP cards for renewals and replacements will continue to be processed. They will not be mailed to individuals until postal services resume. Residents who renew their cards with MyGovNL will also receive their updated expiry dates via e-mail.

Residents can contact mcpregistration@gov.nl.ca for assistance. For alternative methods of contacting MCP, including fax numbers and drop-off locations, please visit www.gov.nl.ca/hcs/mcp.

Prescription Drug Program Applications and Special Authorization Requests
Residents of the province who are applying for Newfoundland and Labrador Prescription Drug Program (NLPDP) coverage can forward documentation required for their application to the Assessment Office by fax to 1-888-272-2444 or email to lidpinfo@gov.nl.ca.

NLPDP beneficiaries who submitted a Special Authorization request may contact the NLPDP Office at 709-729-6507 or 1-888-222-0533 to check on the status of the request.

For more information on NLPDP, please visit www.gov.nl.ca/hcs/prescription.

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