Public Advisory: Update on Cybersecurity Incident in PowerSchool Platform

  • Education

February 21, 2025

The Provincial Government is providing an update on correspondence PowerSchool is sending to those affected by the cybersecurity incident in the PowerSchool platform.

Individuals affected by the cybersecurity incident are advised that if you have received a notification from Ps-sis-incident@mail.csid.com, Ps-sis-incident@mail1.csid.com or Ps-sis-incident@mail2.csid.com titled “PowerSchool Cybersecurity Incident,” please be aware that it is an official email from PowerSchool. This email may have been delivered to your Spam/Junk folder and is not a phishing scam.

PowerSchool is offering two years of complimentary identity protection services for all students and educators whose information was accessed, and two years of complimentary credit monitoring services to all individuals whose information was accessed and have reached the age of majority (19 years of age). The Provincial Government encourages both current and former students and staff to sign up through the PowerSchool website. PowerSchool will offer these services regardless of whether the individual’s SIN was involved.

The incident is not specific to Newfoundland and Labrador. PowerSchool notified customers in multiple jurisdictions in North America.

A webpage has been set up on the Government of Newfoundland and Labrador’s website with public information related to the PowerSchool incident. All inquiries can be sent to PowerSchoolinfo@gov.nl.ca.

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Avis public : Le point sur l’incident de cybersécurité ayant touché la plateforme PowerSchool

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PowerSchool Cybersecurity Incident

PowerSchool Cybersecurity Incident – Provincial Government

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2025 02 21 10:35 am