Creating a front-row tone of voice for Kent State University

by Anna Fozzard

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We got in touch with Stratton Craig because we wanted to create a new tone of voice that would better reflect our status as one of the top fashion schools in the world. We had also recently shifted our values, style and brand, so we needed a new tone to tie this all together.

Within a few weeks, we noticed the impact of Stratton Craig’s work. We’ve received nothing but positive feedback from the new tone of voice guidelines and the web copy, which has been seen by visitors all over the globe.

Initially, we thought that us being based in the US would make it difficult to work with a UK agency. But Stratton Craig proved us wrong. They catered to our time zone, and we never noticed any disruption. We also appreciated having a dedicated team that quickly produced content.

Another key benefit of working with Stratton Craig is their attention to detail when getting to know your business. The in-depth analysis and workshops they carried out before working together with us meant they delivered the best possible results.

Brittani Peterson, Kent State University School of Fashion

Anna is a tone of voice and content strategy specialist. She has been part of our writing and strategy team for over 10 years, during which time she has shaped the verbal identity of clients ranging from UK universities to leading law firms.  

With writing experience spanning corporate reports to social media, Anna advises clients on holistic content strategies. She manages in-depth brand projects involving tone of voice and style reviews as well as messaging and positioning. Alongside strategy work, Anna typically writes for highly complex and technical sectors, including financial services, legal and professional services.

Find out more about Anna here.

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